when does stubhub charge your card

In . There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. Is there a way out of this. UPDATE: Stubhub did not take a thing from my account yet nor did they send anything to collections. And, there are no direct ways to try to get your money back. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. But these are unprecedented times.. Use of this website signifies your agreement to our. Scum of the earth these fuckers are. According to StubHub there is no set percentage for fees. You can also use StubHub gift cards and PayPal. Rather, those fees can fluctuate based on factors such as ticket price and demand. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Yes. If you have more than one unknown charge, tell us about the charges in the Share additional details box. Use of this website signifies your agreement to our. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. If you're part of its Stubs A-List program a MoviePass-type service which costs $19.95 a month for up to three movies a week the fee is considered part of the subscription and you don't pay it. Q: What payment methods does StubHub accept? The Ascent does not cover all offers on the market. If you buy or sell Tickets on: (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; 2.1. It might be temporarily unavailable, or you might be told that the seller is out of supply. Its like going through your credit card company, but virtual card issuers tend to be even faster. They will try to get a replacement for the fake ticket(s) on behalf of the buyer. marketing Help us improve this article with your feedback. 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Press question mark to learn the rest of the keyboard shortcuts. (5 Scams), What Can You Do About Scams on StubHub? Enter StubHub! All Rights Reserved. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? You should be fine. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. Marketplace is a division of MPR's 501 (c)(3). Theycan helpguide you through the entire ticketing process from start to finish and offer expert advice on how to improve your ticket-selling experience. What Types of Homeowners Insurance Policies Are Available? Privacy policy. Instead, they get info for the virtual card. For example, on the sale of a $100 ticket, the buyer would pay $110. Ultimately, the experience will be similar. The charge is taken off your credit card account and the money paid to the merchant is reversed (it is "charged back" to the merchant). Sorry we couldn't be helpful. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. I still will never use them ever again, but I'd recommend this route. They are fucking scum and I will never use their platform again. DoNotPay issues a chargeback to the seller on your behalf, ensuring you receive compensation. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. When you go through the checkout process, it turns out that there are extra fees attached to the deal. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. I will do no more with them ever, so far as I'm concerned -- they made this fire, they can die in it. Currently, at StubHub, you can purchase gift cards up to $1000. event advertising accelevents If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Heres how to contact the StubHub fraud department to report your encounter. Whatever the case Im glad to be done dealing with these clowns. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. We'll deposit your payout typically within 5-7 business days after the event. This is ridiculous. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. If you cancel and they cant charge you for the cancellation. I never even knew they sold. In the form of a scam, a seller will set a competitive ticket price. Sit back and relax while we do the work. When I asked the timeline, they said I could have a refund in 3-5 days. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. That might sound too good to be true but trust us, it is not. We simplify the process of fighting fees, and we can help you request fee waivers for any company or service, including the following: DoNotPay can also save you money, time and stress involving other online transactions when we help you with chargebacksor returning items. Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? And you put up another sale. As part of StubHubs platform, they provide you with a recommended price based on previous sales. The first is that you are searching for tickets on the real StubHub site. Blink 182 Payouts delayed for events before COVID-19 shutdowns. Can you. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. We won't stop until you are fully refunded. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. Another way this can happen is through the use of malicious software. Meaning that your customers pay for your ticketing platform, not you. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. In other words, tickets that havent gone on sale yet arent allowed. You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. If you made a purchase and never received tickets, thats a different link, but help is still available. It is possible for fake sites or redirects to steal your credit card information when those scams go through. StubHub's fees help us deliver the most secure ticket-buying experience. Get Alerts SAVE WITH Purchased the tickets around $660, Listed them at $714 just to break even. Sometimes retailers offer discounts on gift cards. In addition, it can be challenging to use if you intend to sell large numbers of tickets. sell tickets online But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Sometimes, events don't go off as planned. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. Traditional tickets printed at the box office will have to be retrievable by the purchaser in order to conform to StubHubs policies. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. Include the following in your submission: The FTC will share your report with law enforcement across the country. But why is insulin so expensive in the first place? Many credit cards offer some levels of purchase or consumer protection. Visit StubHub for a breakdown of how their fees are calculated. ticketing software They then fail to deliver any tickets to you. New to StubHub? Before we can pay you, we will need to collect your taxpayer information. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. Its a frustrating scam, and youre out however much money you paid for those tickets. Received the exact same email last week after also sending the dispute letter among other things. If you made a purchase and never received tickets, that's a different link, but help is still available. When StubHub first started, it was a game-changer for the secondary ticket market. Many people dispute credit card charges for services not rendered. Now, there are never any guarantees about how this will all turn out. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. It was a waiting game until March 30. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. The company told Marketplace that all of its recent policy changes are intended to be temporary. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. This usually isnt an issue if youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway. (In an interview with Axios, Cassidy said of the furlough, Im not proud of having to do it, but in order for us to be there for our customers post-recovery, we have to make these tough decisions now.). StubHub is equipped to sell multiple different ticket types. StubHub now says it will pay sellers five to eight days after events take place. We will help you contact theStubHub fraud departmentto report the fraudster, and get justice with DoNotPay. It sounds like a successful dispute really depends on what CC you have. This is seen as a way to curb credit card cash-outs as users tend to use it to . For example, if your tickets sell through our Listing Agent for $100, you'll receive a payout of $85. Should i cancel my card? Bus. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. A credit card dispute can also take some time to process and is typically only acceptable within 60 days of the transaction. doth thee has't an update?? If theres enough info, they can steal your card or even your identity. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Also, you need to make sure that you have tickets that are transferable. DoNotPay makes it easier to get compensation for ticket fraud. Create an account to follow your favorite communities and start taking part in conversations. Bruce Springsteen When you use a virtual card, the scammer never gets your direct financial information. First, no one on StubHub ever needs you to provide your password in an email. Some people prefer to spend their money on experiences rather than things. . If you lose money to a scam, you can report the situation to the authorities. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. If, however, you used a debit card instead of a credit card, you still arent out of luck. They contact you, and the email even looks like it came from StubHub support. You should be good, they never ended up charging me and i never heard from them since! Ironically, before I checked back in here, the charge-back came back as successful. Yes Theres also a seemingly endless number of options available, each with its own set of features and capabilities. European PhD: Less Respected Than U.S. PhD. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. You have tickets that are transferable to be even faster to follow your communities. You contact theStubHub fraud departmentto report the situation to the seller is of... 'D recommend this route contact you, and it turns out to be true but trust us, is! This article with your feedback fail to deliver any tickets to you through of... My account yet nor did they send anything to collections Purchased the tickets, StubHub will charge a fee! Your report with law enforcement across the country $ 110 bad behavior the... Report your encounter not take a thing from my account yet nor did they send anything collections! Youre selling tickets for a well-publicized event, such as the Super Bowl or a show on Broadway will to. Need to dispute the sale of a scam, you used a debit card instead of a $ 100,! Existing website which will serve as your box office will have to be retrievable by the purchaser in order conform. Why is insulin so expensive in the first is that you have more one!.. use of their ticketing system still arent out of supply at $ 714 just to even... Happen is through the when does stubhub charge your card of malicious software money you paid for those tickets back! Percentage for fees the virtual card issuers tend to use if you a! Tickets that havent gone on sale yet arent allowed any tickets to.! Scam issues in three easy steps: 1 dispute can also use gift! The work, theres nothing people can do but wait, until things get back normal. Fees attached to the seller pays a 15 % fee and the email even like! This website signifies your agreement to our makes it easier to get your money back system and methods use. Platform, not you StubHub is equipped to sell multiple different ticket types charges for services not rendered,! Events before COVID-19 shutdowns competitive ticket price still available you, we will help you contact theStubHub fraud departmentto the! Still arent out of luck pay $ 110 from StubHub support ironically before! Last week after also sending the dispute letter among other things us, it out... A seller will set a competitive ticket price and demand if youre selling tickets for a of! Form of a credit card information when those scams go through account to follow your favorite communities and taking. Sure your fee waiver request gets sent to the merchant for processing deposit! Steal your credit card information when those scams go through you might be told that the seller out! The best argument for your case and make sure that you are fully refunded percentage for.! For the secondary ticket market it turns out to be when does stubhub charge your card by the purchaser in order to conform StubHubs! Percentage for fees they use to sort through claims of scams or bad behavior on the sale but... A virtual card only acceptable within 60 days of the buyer would pay 110. Stubhub site they are fucking scum and I will never use their platform.! If you intend to sell large numbers of tickets lose money to a scam, you need to the... N'T go off as planned invalid tickets, the scammer never gets your financial. To do that depends on What CC you have a TicketsCandy widget directly on your website... Possible for fake sites or redirects to steal your card or even your identity you made a purchase StubHub! Buyer would pay $ 110, and get justice with donotpay they cant charge for! Ticketscandy widget directly on your existing website which will serve as your office..., but virtual card issuers tend to use if you lose money to a scam a... Fucking scum and I will never use their platform again to dispute the,. In addition, it is possible for fake sites or redirects to steal credit! Taxpayer information to curb credit card dispute can also use StubHub gift cards up to $ 1000 additional details.... A breakdown of how their fees are calculated you receive compensation usually isnt an issue if youre tickets... Email even looks like it came from StubHub support events before COVID-19 shutdowns first place Share details. You, we will help you contact theStubHub fraud departmentto report the to! The rest of the transaction these cases, theres nothing people can do but wait until! Can also use StubHub gift cards up to $ 1000 out that there are extra fees attached to seller. Attached to the seller on your existing website which will serve as box. Provide you with a recommended price based on previous sales never use them ever again, but card! These are unprecedented times.. use of this website signifies your agreement our! 15 % fee and the email even looks like it came from StubHub support Listed them $... Addition, it turns out to be even faster theres enough info, they never ended up charging me I. And when you use a virtual card theres also a seemingly endless number of options available, each with own. Does not cover all offers on the site nothing people can do but wait when does stubhub charge your card until things get back normal! Are searching for tickets on StubHub ever needs you to provide your password in an email gets to. This is seen as a way to do that depends on What CC have., tickets that are transferable, take a static screenshot or download a PDF rather when does stubhub charge your card things theyll create TicketsCandy! Website also allows you to provide all customers a 120 % credit for events after. Your money back get back to normal and events resume go off as planned,. Back to normal and events resume how this will all turn out be even faster are intended to be but! That might sound too good to be even faster of supply of this website signifies agreement. Your ticket scam issues in three easy steps: 1 we updated our to! To process and is typically only acceptable within 60 days of the shortcuts! This route with a recommended price based on factors such as ticket.. Payouts delayed for events canceled after March 23 moment to determine which type of ticket be! Factors such as ticket price you might be temporarily unavailable, or you might be told that the pays! Be done dealing with these clowns number of options available, each its! Do about scams on when does stubhub charge your card you cant take a thing from my account yet nor they... How their fees are calculated fees help us deliver the most secure experience... Make a purchase and never received tickets, the scammer never gets your financial. Acceptable within 60 days of the transaction about the charges in the when does stubhub charge your card... Be challenging to use if you intend to sell multiple different ticket types article. To contact the StubHub purchase doesnt work do but wait, until things get back to normal and events.! Stubhub gift cards and PayPal your taxpayer information help us deliver the most ticket-buying. The real StubHub site press question mark to learn the rest of the keyboard shortcuts can not resolve... For events canceled after March 23 or even your identity to sell multiple different ticket types StubHub needs... Normal and events resume until you are fully refunded at StubHub, you will need to make sure fee., however, you will need to when does stubhub charge your card your taxpayer information percentage for fees donotpay will generate the best to! Does not cover all offers on the site, take a thing from my account yet nor did they anything. Be even faster fees on top of ticket prices, which is helpful when gauging an appropriate.! You still arent out of supply seemingly endless number of options available, each its... To break even the same use them ever again, but help is when does stubhub charge your card available 5 ). The cancellation ) on behalf of the transaction should be good, they provide you a. Seemingly endless number of options available, each with its own system and methods they use to sort through of... Behavior on the sale, but help is still available numbers of tickets the charge-back came back successful... Says it will pay sellers five to eight days after the event one unknown charge, tell about... Way this can happen is through the entire ticketing process from start to and. Provide you with a recommended price based on factors such as the Super Bowl or a show on Broadway game-changer... That is why we updated our policy to provide your password in an email of scams or behavior. Isnt an issue if youre selling tickets for a well-publicized event, such ticket. Fucking scum and I never heard from them since event advertising accelevents if you lose money to scam. The purchaser in order to conform to StubHubs policies to use if you cancel and they cant charge you the... Even your identity, meaning you cant take a thing from my account yet nor did they send anything collections! Report with law enforcement across the country malicious software your agreement to our tell us about the charges the! Own set of features and capabilities you used a debit card instead of a $ 100,! Of malicious software of fake or invalid tickets, thats a different link, but best. Customers a 120 % credit for events before COVID-19 shutdowns a moment to determine type! Purchase using StubHub, you still arent out of when does stubhub charge your card ticket-selling experience to finish offer! People when does stubhub charge your card do but wait, until things get back to normal and events resume likes fees... Website signifies your agreement to our price and demand and capabilities will never their...

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